Direct Sales Executive
Posted on :
04-07-2024
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1 Vacancy
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Job Description
- Conduct market study to scan areas to identify venues for hosting Events, Roadshows etc.
- Conduct roadshows, events and make telemarketing calls to generate sales leads
- Process all types of customers’ service requests e.g. service provisioning/ bill payments/ queries/ complaints etc. in a timely and accurate manner
- Regularly track and clear all suspended and rejected service requests
- Conduct back ground checks e.g. credit check, age, black list for provisioning the services
- Collect, validate and attach/ upload consumer documents and initiate the service provisioning requests
- Restore disconnected services in time in line with credit controls procedures, after receiving the outstanding dues on customers’ accounts
- Carry out daily cash and revenue collection in a safe and secured manner. Prepare and tally daily financial transactions
- Deposit all revenue collections ready for Banking within the stipulated time period
- Conduct and report daily stocktakes to ensure optimum inventory level are maintained
- Liaise with internal departments to address customers’ queries related to partial payments, disputes, instalments, refund of deposit, or transfer etc.
- Liaise with the Product Marketing and Marketing Communication teams for any promotions at Retail outlets
- Follow process and quality standards while addressing customers’ requests and ensure high level of customer satisfaction
- Undertake execution of any project/ initiative for the department and organization as identified from time-to-time based on business needs
Employment Type
Full Time
Department / Functional Area
Key Skills
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