Customer Service Agent

Concentrix is ​​an employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email. Welcome to our virtual world! Concentrix digitizes the entire application and selection process and offers you 100% online onboarding. Your new workplace will also be at home, but you will work virtually together with your team! If you want to go through the virtual selection adventure with us and want to experience the benefits of working from home and work as a Customer Service Agent through various media such as phone, email or chat, then we are looking for you! All that we expect from you: • Excellent customer service, focused on all enquiries and provided services • Finding the right solution for each individual problem • Providing all necessary information for new products and promotions You have the necessary skills that we are looking for! • Good communication skills • Excellent written and spoken Italian • Advanced level of English • High school diploma • Problem-solving skills to find the right solution for any issue • Solid computer skills • Flexibility