Guest Relations Agent
Posted on :
04-07-2024
Employer Active
1 Vacancy
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Job Description
Main Duties And Responsibilities
- Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.
- Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)
- Register and process check in/out for all VIPs guests efficiently and professionally.
- Escort VIP gussets to their rooms.
- Update guest information into the computer after a complete check in.
- Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
- Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
- Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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