Hospitality Club Manager

Club Manager Job

Location: Bury

Hours:37 hours a week with those hours being flexible and coordinated with the Clubs Bar Management Team to ensure there is a presence at the Club to service both daytoday issues and events during the day evenings and weekends.

Elton Liberal Club is seeking a Club Manager.
We are looking for an individual who is experienced in the bar or club or hospitality sector who has strong management and administration skills and is able to oversee and expand a diverse entertainment and live events programme.

The ideal candidate will respect the traditions of the Club and bring a positive cando attitude and a willingness to innovate to help the Club reach its social and financial potential.

About our Club:

Elton Liberal Club active since 1898
Elton Liberal Club is a Friendly Social Club based in the Elton area of Bury. The Club supports a wide range of activities including Entertainment Sport Weddings and a variety of functions.

The Role:

The Club is seeking a confident experienced individual able to promote and maximise the use of the Club for members and the wider public.
We see this an opportunity for an individual to develop the Club whilst maintaining a commitment to our membership focused ethos.

The successful candidate will be responsible for the day to day operation of the Club ensuring excellence in customer service with a focus on opportunities for growth and revenue generation working closely with the Bar Management team and reporting to the Committee.

• You will contribute to promotional campaigns and events to drive membership and sales using local initiatives and innovative ideas utilising local and social media. This will include liaising with our Committee on snooker darts bingo and live music events for members as well as wider community events.
• You will explore ideas that will maximise the use of Club throughout the day which could be community or member focussed or private hire promoting the Club as a valuable community asset.
• You will liaise with the Committee on new memberships and renewals.
• You will be well organised good communicators and able to manage their working time efficiently and effectively.
• You will need a proficiency in Word/Excel/social media accounts plus knowledge of epos systems
• You will liaise with the Clubs Treasurer Steward and Stock and finance committee to plan and manage the purchase of wet and dry stock ensuring sufficient stock is available at all times for Club and programmed events.
• With the Steward & Stock and Finance lead you will review the product range to ensure it meets the needs of club members and plan/implement an auditable stock control system.
• You will be diplomatic and professional and keep sensitive information confidential and inform the committee of matters requiring their attention.
• You should anticipate attending monthly club committee meetings several times a year and providing a brief written report to every meeting with updates on operations /progress ideas and solutions.

Daytoday work will typically include:

• Respond to Club incoming emails and telephone calls during working hours regarding Club matters/bar/bookings/events/members and liaise with the Committee & outside agencies as required.
• Respond promptly to matters raised by members or their guests and ensure actions are recorded for review by the Committee
• Manage bookings and online diary for room bookings and member functions and maintain documentary control of documents required relating to those bookings
• Liaise with the Committee and Treasurer for online ticket sales for events and invoicing
• Work with Steward to maintain staff rota for all staff including time sheets and holidays and coordinating with the Clubs accountant for payment of salaries.
• Work with the steward to ensure there is sufficient and appropriate staffing available at all times and that they are all fully proficient in their duties taking full account of employment environmental and health and safety legislation and where appropriate the staff are knowledgeable about the product range available and pricing
• Work with Steward to ensure each shift has a Bar Shift Lead on duty. And working with the Steward to organise staffing of bars/maintaining bars/ cleaning of lines from the cellar on a weekly basis
• Working with the Steward to ensure effective supervision of the work performed by bar staff club cleaners and the Door Security for events
• Liaise with Committee on staff performance and reviews as required
• Work with Steward & Committee to ensure measures such as Club security fire safety and Health and Safety are consistently performed by all relevant staff
• Adhere to the Clubs fire procedures and ensure all appropriate staff have adequate fire related training.
• Ensure systems are in place to test and record the fire alarms on a regular basis liaising with the committee as appropriate
• Routine H&S monitoring repairs maintenance requirements hygiene and cleanliness of the club and detect and solve related current and potential problems alerting Committee when external maintenance contractors required
• Liaise as necessary with Steward and Treasurer to ensure till roll totals reconciled on a daily basis

Requirements:

• Experience in running equivalent premises desirable but will consider pub management experience.
• Proven track record of increasing footfall and sales in a setting.
• Flexibility to meet the demands of the activities and events at the Club
• Excellent customer service credentials
• Good communications social media IT and numerical skills
• Innovative with positive cando attitude
• Knowledge of business finance
• Demonstrable knowledge of licensing and relevant legislation to the Club Demonstrable knowledge of best practice employment procedures and policy
• Experience in managing and training staff
• Experience in bar stock and cellar management
• Experience in event management
• Residing locally would be an advantage as a key holder position and on occasion will be required to cover for the Bar management team. i.e holidays

What does ELC offer you:

This is a fulltime position which from time to time will include evening weekend and Bank Holiday hours offering a competitive salary commensurate with experience.
Whilst every effort has been made to explain the main duties and responsibilities each individual task may not be identified here. A Club Manager will be expected to comply with any reasonable Committee request to undertake work of a similar level not specified in this job description and willing to undertake any training relevant to the role that may be required. There will be a probation period of six months.

To apply for the position or if you have questions please email your CV and covering letter to Closing date for applications will be 26th July 2024
If selected for interview you should prepare three discussion ideas on how you might propose to increase the Club profile and generate activity and membership for our diverse and multigenerational community.