Relationship Manager US

US Remote Only

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. Well rely on you to find ways to outperform our competition and maintain our companys positive image.

To succeed in this role you should be an excellent communicator able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problemsolving skills.

Ultimately youll maintain strong relationships with our clients to boost our brand and profits in the longrun.

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and crossselling opportunities to the sales team
• Promote highquality sales supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Requirements and skills

• Proven experience as a CRM
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problemsolving attitude

Remote Work :

No