The Lester Dental Company is seeking a dedicated individual to join our team as a Medical Receptionist.
We are looking for a professional who can ensure the smooth operation of our medical facility by providing exceptional customer service to our patients and efficiently managing administrative tasks. As the first point of contact for our patients you will be responsible for greeting patients and visitors scheduling appointments maintaining patient records and ensuring the reception area runs effectively.
Key Responsibilities:
- Welcoming patients and visitors in a professional and friendly manner
- Registering new patients and updating existing patient information
- Scheduling patient appointments and followup visits
- Answering phone calls and directing inquiries to the appropriate personnel
- Verifying insurance information and processing insurance claims
- Maintaining cleanliness and organization of the reception area
- Handling patient payments and billing inquiries
- Coordinating with medical staff to ensure smooth patient flow
- Managing electronic health records and other administrative tasks
- Adhering to patient confidentiality and privacy regulations
Required Qualifications:
- High school diploma or equivalent
- Proven experience in a medical receptionist or similar role
- Proficiency in medical terminology and office management software
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Understanding of insurance procedures and medical billing
- Ability to work effectively in a fastpaced and highpressure environment
- Attention to detail and accuracy in patient record management
- Knowledge of HIPAA and patient privacy regulations
- Capability to remain calm and professional in stressful situations
organizational skills,communication,customer service,medical terminology