Imaging Service Engineer 96902

• Troubleshoot highend medical imaging equipment.
• Establish and adhere to preventative maintenance schedules.
• Maintain customer service logs and internal service records in a timely fashion.
• Solve issues with medical imaging applications electrical components computer hardware and software mechanical and hydraulic systems.
• Comply with Health and Human Services Environment Health and Safety and/or all other applicable regulatory requirements.
• Perform service calibrations and quality assurance check for an entire imaging system as per the ISO13485 standards.

• Deliver technical support on highend medical imaging equipment online and or via telephone.
• Communicate daily with customers to ensure resolution and proper followup leading to acceptable customer satisfaction levels.
• Maintain system performance by performing system monitoring and analysis and performance tuning; troubleshooting system hardware software networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to OEM (Original Equipment Manufacturer).

• Interact regularly with radiologists technicians physicians and other medical professionals to keep abreast of new and existing imaging solutions issues and trends.

• Provide continuous uptime support for applications software issues associated with the Xray and Vascular modalities.
• Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing filming archiving networking and database administration.
• Prepares users by designing and conducting training programs providing software support and reference.
• Supply online and telephone support for Windows Linux

• Minimum 5years of highend medical imaging equipment maintenance and repair experience specifically with CT MRI and General Xray modalities.
• Must hold a current valid and unrestricted driver s license. Must have a safe driving record
• Basic computer skills; understanding of computer networks and equipment interfacing.
• Willing to work flexible hours including evenings weekends and holidays as well as emergency offhours as required to support a 24/7 schedule.
• Willing to travel periodically to support business needs.

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