Customer Service Representative with Danish Part-Time Remote

David Kennedy Recruitment is working with a leading BPO/outsourcing companywho is seeking to onboard a CustomerService Representative with Danish to join their team

Position: Customer Service Representative with Danish

Location:Remote (if outside Catalonia Spain)or Hybrid (if from Catalonia Spain)

Employment type: Parttime (20h/week)Temporary (3month contract with 1month probation period)

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
• You can put yourself in our customers shoes analyze their problems and offer them individual solutions
• Offering an omnichannel service to our consumers via telephone email chat and social media
• Developing a sound understanding of the products and services offered by our client
• Embrace our company values and act as a brand ambassador

REQUIREMENTS:

• Afluent level of Danish (C1) with exceptional grammar and spelling skills
• High level of English(Both written and spoken)
• A genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• A professional outlook and proactive approach to problemsolving

• BENEFITS:
• Bestinclass people engagement activities and programs
• Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a highgrowth environment
• Employee Assistance Program Free confidential and impartial guidance and support
• Employee Benefits Club a wide range of exclusive perks and rewards as a valued member of our organization
• Option to signup for Discounted Private Health Insurance
• Referral Program Bring a friend and get a referral bonus
• Access to LinkedIn specialized training & courses
• Working days/Hours: Monday to Friday from 11:00 am to 3:00 pm
• Training: 2 weeks / Monday to Friday from 9:00 am to 6:00 pm