Customer Care Executive

Role description:
1) Assisting customers in sale of a range of financial products on phone
2) Role entails working only in Day shift
3) Fully responsible for meeting and exceeding targets as assigned periodically
4) Reaching productivity that meets job standards while working with speed and accuracy
5) Flexible able to shift priorities to accommodate changing demands.
6) Ensure no losses or errors occurred while assisting customers
7) Work towards ensuring zero cases of misselling / fraud in the processes
8) Responding in a timely and effective manner to all internal communication.
9) Adheres to and supports company policies and practices.

Candidate Profile:
1) Flexible to work in 6 days roster off environment
2) Should be able to converse in English and Hindi efficiently
3) Good selling and negotiations skills
4) Under Graduate/ Graduate/ Post Graduate
5) Minimum 0 to 1 year experience in working in the areas of Sales
6) Should be able to converse in English and Hindi efficiently
7) Good selling and negotiations skills