Acts as primary contact point and account owner for assigned Key Accounts within the business unit with a focus on total sales revenue and booked margin growth.
Identifies opportunities to expand and retain Key Accounts and opportunities for product cross-sell.
Drives customer coverage activities consistently and actively to increase likelihood of renewals: email/phone/video follow-ups, answer questions, direct to appropriate support staff, and offer guidance.
Engages Estimators for support in quoting customer’s project once qualified, and requirements are determined.
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