Senior Patient Services Advisor

Academic Qualifications: Bachelor's degree in a related field such as health services administration, medicine, health psychology, or equivalent.

Health Literacy: A deep understanding of the health care system and patient services, including health regulations and policies, and quality management principles.

Practical skills: Experience in dealing directly with patients or in providing administrative support for patient services, and the ability to provide effective consultation and guidance.

Personal skills: Strong communication skills, the ability to deal with different situations and personalities, and the ability to work under pressure and in changing environments.