Medical Assistant

DUTIES:

The Medical Assistant (MA) is responsible for maintaining a highly professional environment ensuring a collaborative relationship with patients and physicians.

The MA will assist with the nonclinical tasks required to ensure smooth patient access and flow including scheduling patients which can include follow up office visits imaging and lab work preparation of appropriate chart elements.

The responsibilities of this position would also include preauthorization process and acting as a liaison between the providers and patient.

The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date.

The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patients health and/or testing and treatment options.

Ensures even patient flow and continuous communication within Hoag and referring physician offices. May be required to start at a different location throughout the workweek or travel to multiple sites.

SKILLS:

Required Skills & Experience:

Minimum one (1) year previous medical backoffice experience preferably within an acute healthcare system environment.

Basic keyboarding skills and knowledge of Microsoft Office Suite including Outlook Word and Excel.

Basic knowledge of medical terminology.

Working Knowledge of EPIC or other Electronic Medical Record system EMR.

Qualified bilingual or multilingual candidates.

EDUCATION:

Required:

High school graduate or equivalent; Graduate of Medical Assistant program or oneyear previous medical backoffice experience preferably within an acute healthcare system environment.

Preferred: Associate or Bachelors degree in healthcarerelated field.