IT Operations Support Specialist

Position Title & Code: A216: IT Ops Support Special

Location: Washington DC

Project End Date: 09/30/2024 (With Possible extension to next fiscal year)

Short Description:

A216: IT Operations Support Specialist

*Hybrid Position currently required to be onsite EO Wednesday*

*40 hours/week*

Complete Description:

The IT Operations Support Specialist shall:
a) Provide technical assistance in all aspects of data processing operations.
b) Work with Server applications.
c) Have technical experience in the utilization and implementation of tools to monitor the server applications.
d) Have knowledge on how to identify investigate and troubleshoot error conditions to help remediate system failure conditions.
e) Have understanding of Configuration Management (CM) for software updates and migrations of code.
f) This position may require weekend shifts

Qualifications:
a) Required Experience of Two (2) years in the following:
1. Configuration Management (CM) for software updates and migrations of code;
2. Software Migration process;
3. Startup of Production Applications & Systems;
4. Microsoft SQL Management Studio & Oracle SQL Developer;
b) Preferred Experience 2 years minimum:
1. Support Web and Client Server Application
2. Microsoft Office Application Suite (Word & Excel)
3. Computer applications capabilities and limitations of computer equipment.

Skill Assessment: (Please include the years of experience last used and brief description on skills below information is to be submitted along with the resume)

Skill

Required / Desired

Amount of Experience

Candidates years of Experience

Projects

Short

Description

Configuration management experience

Required

2 Years

Software migration experience

Required

2 Years

Experience startup of Production Applications and Systems

Required

2 Years

Microsoft SQL Management Studio and Oracle SQL developer experience

Required

Microsoft Office Application Suite

Required

Support Web and Client Server applications

Desired