drjobs Customer Support with Italian - remote in Portugal العربية

Customer Support with Italian - remote in Portugal

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1 Vacancy
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Job Location drjobs

India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Remote work in Portugal Equipment provided

Your tasks:
  • Handle incoming user requests via telephone email and chat.
  • Log call details into case management systems and provide responses and resolutions within SLA to customers.
  • Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
  • Deliver highcaliber customer service for postsales requests including delivery warranties and refunds.
  • Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.

What you need:
  • Fluency in Italian language (must be at least C2)
  • Fluent in English language (at least B2)

What you will gain:
  • Full time contract signed
  • 1024 gross x 14 months
  • Performance Bonus 225 per 12 months
  • Meal Allowance (net) 7.23 per day
  • Transport allowance 20 per month
  • Health Insurance Since day 1 (free after 6 months)

sales,customer support,chat support,email support,english,sales support,telephone support,italian,italian language,customer service,english language

Employment Type

Full Time

Company Industry

Key Skills

  • Design Engineering
  • Baan
  • Customer Service
  • Fund Management
  • ABAP
  • Elevator

About Company

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