Customer Service - Native German - Premium clients

We are seeking a highly skilled and dedicated individual to join our team as a Teleoperator for highend automotive clients. This role requires nativelevel proficiency in German and advanced proficiency in English. The successful candidate will be responsible for providing exceptional customer service and ensuring the highest standards of quality in all interactions.

Tasks

Key Responsibilities:

• Manage customer interactions via telephone email and WhatsApp chat.
• Serve as a liaison with external suppliers to address and resolve premium customer requests.
• Proactively source services and experiences ensuring a high standard of quality.
• Handle multiple tasks simultaneously with a solutionoriented approach.
• Provide excellent communication and coordination especially within the luxury industry context.

Requirements

Requirements:

• Affinity with luxury context and premium clients.
• Excellent coordination skills.
• Exceptional communication abilities.
• Solutionoriented mindset.
• Comfortable managing multiple tasks simultaneously.
• Relevant experience in the luxury industry.
• Completion of initial and ongoing training programs.
• Nativelevel German.
• Advanced English proficiency (minimum C1).
• Residence in any area of Madrid.

If you meet these qualifications and are ready to join a dynamic and prestigious environment we encourage you to apply.
We look forward to welcoming you to our team!

Benefits

Offer Conditions:

• Permanent contract.
• 39hour work week.
• Availability required between 8 AM and 8 PM Monday to Friday.
• Occasional weekend availability may be required based on client needs.
• Salary up to 26000 per month.
• Paid training for 3 weeks starting on July 29th.
• Onsite work at our offices in Puerta de Toledo/Pirmides Paseo Imperial 14.
• Potential transition to a hybrid work model after the learning curve with proximity to the office necessary for meetings and training.

INCORPORATION DATE: July 29th.

If you are an ambitious person who enjoys customer contact this is the ideal position for you! )

We are committed to you we support your training your family reconciliation your studies or other professional activity you set the limits!
Thats why we offer you the most innovative training plan so that you can continue to develop your skills and knowledge with the sole purpose of never stopping growing
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