NOC TOC Senior Systems Engineer
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Job Description
Candidate Status Requirement: USC/GC Only
Client:Healthcare Client
Role: NOC /TOC Senior Systems Engineer
Openings: 5
Interview process: 2 rounds of video interviews
ServiceNow/Dynatrace/ITIL certifications
Location: Remote (Candidates must reside in DC MD VA WV PA DE NJ NC TX FL NY)
Duration: 12 months
Summary: Seeking a Senior Systems Engineers to support its newly implemented Technical Operations Center (TOC). This position will eventually require some oncall 24/7 support. Details and specific hours to follow.
CareFirsts TOC oversees monitoring and system health of all systems and platforms at CareFirst including Networks and Applications. TOCs responsibilities include
Required Experience:
- 5 years of experience in an enterprise NOC (Network Operating Center) and/or TOC (Technology operating Center) environment (Candidates without a Bachelors degree will require an additional 4 years of professional experience)
- Experience building out capabilities in a NOC (Network Operating Center) and/or TOC (Technology operating Center)
- Performance monitoring experience with Dynatrace and ITSM experience using ServiceNow is a MUST
Nice to have:
- Prior healthcare experience
Employment Type
Remote
Company Industry
Key Skills
- Feed
- Customer Service
- Apache Tomcat
- ABAP
- Application Development
- Front Office
