Technical Support Specialist
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Job Description
Company Description
Invent ITS is a Bahraini technology solution provider focused on delivering non-conventional and creative solutions to meet clients' needs. Led by Bahraini professionals with significant domain expertise, Invent ITS aims to provide distinctive solutions with faster turnarounds and lower costs. The company works closely with IT departments, offering end-to-end value-added services and building long-term partnerships.
Role Description
This is a full-time on-site role for a Technical Support Specialist located in Manama. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, training and ensuring customer satisfaction. They will also need to possess strong analytical skills and customer support skills.
Qualifications
- Technical Support and Troubleshooting skills
- Strong analytical skills
- Customer support skills
- System delivery & training
- Ability to ensure customer satisfaction
- Excellent problem-solving skills
- Effective communication skills
- Experience in the IT industry is preferred
- Bachelor's degree in Computer Science or related field
Employment Type
Full Time
