CyberArk IAM Engineer

Location: Hybrid Wilmington DE OR Wayne PA OR Philadelphia PA

Duration: Full Time

Overview:

The CyberArk IAM Engineer will serve as a subject matter expert for Identity and Access Management with focus on CyberArk PAM (CPM & PSM) technology. The incumbent is expected to already possess these skills and substantial handson experience with minimum guidance needed to perform the required tasks. The incumbent is expected to participate in continuing education as the environment continues to evolve. Anyone in a supportonly role to this technology (i.e. user assistance without rotation or connection coding experience) will not be considered.

Responsibilities:

• Address outages in accordance with Service level agreements (SLAs).
• Effectively respond to client support tickets & work team queue.
• Engage system users vendors and stakeholders to understand and document their requirements issues and risks to create understanding for both technical and nontechnical groups.
• Follow and seek to improve established systems engineering configuration management and change management processes.
• Address the infrastructure team weekly providing variables delays and timeline of current projects.
• Communicate delays and alterations to projects to senior leadership as they occur.
• Participate in oncall support rotation both during and after hours (typically one week per month).

Required Skills and Experience:

• Minimum of 3 years of experience with backend deployment and support of Active Directory and Azure AD / Entra ID
• Minimum of one year of experience directly responsible for CyberArks PAM (CPM/PSM) solution.
• Demonstrated experience with the creation of platforms & modules
• Demonstrated experience with coding and maintenance of SSH & XPATH keystroke
• Demonstrated experience with RestAPI connection & response
• Experience with the installation and upgrade of onpremises servers
• Demonstrated experience with vaulting for users and teams
• Ability to participate in an oncall support rotation both during and after hours (typically one week per month).
• Ability to travel within company locations in the Greater Philadelphia region as needed.

Additional Skill Considerations:

• Proficiency in the configuration and diagnostics in the following technologies: Group Policy DNS DHCP and Active Directory.
• Writing and maintenance of custom scripts to increase automation system efficiency and lower downtime via PowerShell and/or vCron automation.
• Experience in building and maintaining the infrastructure necessary for SQL server operations.
• Management of Pure storage arrays.
• Support and upgrade of Cisco UCS blade centers.
• Backup and restoration via Rubrik for onpremise virtualized infrastructure and/or M365.
• Azure AD sync / Entra ID replication
• Exchange 2019 & O365 mailbox configuration