Credit and Collection Controller

Roles & Responsibilities:

• Collect, monitor, and manage customer accounts for prompt payment.
• Implement, integrate, and develop cooperation with a third-party credit reviewer.
• Apply and manage the credit insurance limits for customers with the credit insurance company.
• Administer hold policies based on payment history and evaluated risk, and maintain bankruptcy files on customers.
• Manage and monitor the credit risk of customers and set appropriate internal credit limits and booking allowances by analyzing their financial statements, updates, forecasts, and credit scores.
• Prepare and maintain Tri-Party Agreements between the company, customers, and financers.
• Liaise with data privacy and logistic teams for Customer IDD checks and KYC preparation.
• Establish credit/collection management and process improvement goals, and monitor/measure performance to achieve results.
• Develop and manage the credit and collection function to support all operating entities in the Middle East, Africa, and Americas regions, ensuring compliance with Group credit policies.
• Maintain credit limits, preferably in the ERP system, and manage the shipment order release process for orders on credit hold.
• Update customer accounts with notes regarding credit history, contact dates, and other relevant information to keep the finance community, management, and sales staff aware of each customer’s current credit risk situation.
• Initiate and manage the monthly “credit clinic” (review of all accounts receivables customer by customer and agree on an action plan with sales teams, finance, management, etc.).

Key Requirements:

• Bachelor’s Degree in Business Administration majoring in Accounting, Finance, Economics, or equivalent.
• 5 years of experience in credit & collection.
• Comprehensive knowledge of Letter of Credit & Bank Guarantee terminologies and practices.
• Equivalent combination of related education and experience in credit analysis, credit management, collections, or finance positions can be considered.
• Must be trilingual with excellent speaking and writing skills in English, French, and Arabic.
• Effective communication skills, both verbally and in writing, with all levels of an organization and externally.
• Good understanding of general accounting principles and their application.
• Self-directed with minimal supervision required on a daily basis.
• Flexible and supportive to other members of the Finance team.

If interest share CV at with the title Credit and Collection Controller