Italian Speaking Customer Advisor

Are you passionate about travel and excel at customer service Have you ever wanted to experience life in the beautiful country of Greece while working remotely If you are fluent in Italian and have a good command of English (B2 level) we have the perfect job for you! Become part of our enthusiastic team as a Remote ItalianSpeaking Customer Advisor and take advantage of fantastic benefits career growth opportunities and the chance to help clients plan their dream vacations.

About Us

We are a premier travel agency focused on delivering exceptional travel experiences for our clients. Our team is made up of dedicated travel enthusiasts who love discovering new places and creating personalized travel itineraries. We are committed to providing the highest level of service and ensuring our clients have unforgettable travel experiences. As our company grows we are looking for motivated individuals who share our passion for travel and dedication to excellence.

Job Description

As a Remote ItalianSpeaking Customer Advisor you will be essential in providing outstanding support to our Italianspeaking clients. Your primary responsibilities will include:

• Superior Customer Service: Offering excellent customer support via phone email and chat to Italianspeaking clients addressing their inquiries and issues quickly and efficiently.
• Custom Travel Assistance: Helping clients plan and book their travel arrangements including flights accommodations transportation and activities while offering personalized recommendations based on their preferences.
• Sales and Upselling: Promoting and selling travel packages tours and additional services that align with clients interests ensuring they have memorable travel experiences.
• Problem Resolution: Addressing and resolving any travelrelated issues or concerns clients may face before during or after their trips ensuring a smooth and enjoyable experience.
• Precise Documentation: Ensuring all travel documents are accurate complete and delivered to clients in a timely manner.
• Industry Research: Keeping up with the latest travel trends destinations and industry news to provide informed and current recommendations to clients.
• Team Coordination: Collaborating with team members to ensure seamless service delivery and a cohesive team dynamic.

Requirements

• Language Skills: Fluency in Italian and at least a B2 level of English both written and spoken.
• Communication Skills: Strong verbal and written communication skills capable of effectively interacting with clients and team members.
• Customer Orientation: Exceptional interpersonal skills with a genuine commitment to providing topnotch customer service.
• Adaptability and Multitasking: Ability to thrive in a fastpaced environment handle multiple tasks simultaneously and adapt to changing priorities.
• Technical Proficiency: Proficiency in using computers the internet and various travel booking software and tools.
• Previous Experience: While prior experience in the travel industry is a plus it is not required. Comprehensive training will be provided for candidates who demonstrate the right attitude and potential.

Benefits

• Competitive Salary: Receive a competitive salary package that reflects your experience and performance.
• Relocation Support: We offer flight tickets to Athens and accommodation in Athens for candidates relocating from abroad.
• Career Development: Take advantage of numerous opportunities for professional growth and career advancement within our expanding company.
• Health and Life Insurance: Enjoy comprehensive health and life insurance coverage.
• WorkLife Balance: Benefit from flexible working hours and the convenience of working from home enabling you to maintain a healthy worklife balance.
• Travel Discounts: Access exclusive travel discounts and perks allowing you to explore new destinations.
• Supportive Environment: Be part of a friendly and inclusive work culture that values collaboration creativity and innovation.

Why Join Us

Joining our team means becoming part of a vibrant forwardthinking organization that values creativity diversity and a shared love for travel. Whether you are an experienced customer advisor or looking to start a new career in the travel industry we provide the support training and opportunities you need to succeed. This is your chance to live in Greece immerse yourself in its rich culture and help our clients create lasting travel memories.

Remote Work :

No