Maintenance Supervisor
Posted on :
22-06-2024
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Job Description
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Job Summary
Oversees and performs technical and mechanical work that ensures the inside and external buildings grounds amenities and common areas of the community meet the Redwood Residentials standards for cleanliness appearance safety and overall functionality.
Primary Responsibilities:
Oversees and performs technical and mechanical work that ensures the inside and external buildings grounds amenities and common areas of the community meet the Redwood Residentials standards for cleanliness appearance safety and overall functionality.
Primary Responsibilities:
- Assists and completes work orders generated from resident requests for service as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem and making repairs in accordance with established policies procedures safety standards and code requirements.
- Oversees and completes the makeready process to prepare vacant apartment homes for leasing and new move ins by completing the premoveout inspection creating a punch list of maintenance work needed scheduling vendors and contractors as needed obtaining needed supplies and materials completing all maintenance tasks and inspecting completed work.
- Develops standards for the cleanliness and overall appearance of the communitys grounds amenities building exteriors market ready unit interiors breezeways curbs signage leasing office central garbage areas parking lots and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Redwood Residential standards.
- Frequently inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
- Frequently inspects work performed by contractors vendors and other service providers to verify the work materials and services meet quality standards scope and specifications as required.
- Maintains adequate inventory of spare parts and maintenance materials and works with Property Manager to order supplies and tools as needed to stay within budgetary guidelines.
- Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
- Supports costcutting and expense control programs by fixing rather than replacing parts when possible not being wasteful with materials and supplies and practicing the correct use for tools and equipment.
- Conducts regularly scheduled Redwood Residential safety meetings ensure all MSDS sheets are current and readily accessible and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
- Demonstrates customer services skills by treating residents and others with respect answering questions from team and residents responding sensitively to complaints about maintenance services and assigned work orders with efficiency and urgency.
- Other duties as assigned.
- Assists Property Manager in developing the budget for regular repair and maintenance and capital expenses.
- Follows established policies and procedures by monitoring and complying with regulatory requirements organizational standards and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
- Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
- Conducts routine and periodic community inspections to identify safety and risk management concerns keep the community in good repair and communicate concerns about the physical needs of the community to the appropriate individual(s).
- Completes documentation and other paperwork in a timely accurate and complete fashion so that service requests can be appropriately documented tracked and completed.
- Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
- Keeps wellinformed of current changes in technology processes and standards within the industry and area(s) of responsibility by attending internal and external training classes research and/or subscribing to the internet or other professional publications or utilizing other appropriate method(s) to obtain business and professional information and applies knowledge and practices to area(s) of responsibility.
- Associates work both in and outside of apartment buildings and in all areas of the community including amenities.
- Associates need to be able to stand walk and/or sit for extended periods of time and bend stoop climb ladders reach carry objects and crawl in confined areas.
- Associates must be able to work inside and outside in all weather conditions (rain snow heat hail wind sleet).
- Associates must be able to push pull lift carry or maneuver weights of up to twentyfive (25) pounds independently and fifty (50) pounds with assistance.
- Rare or regular travel may be required to assist other properties as needed attend training classes business meetings or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Property Management is a 24/7 industry. Our best efforts will be made to ensure your schedule remains as consistent as possible however property needs or unforeseen circumstances may warrant changes to a typical schedule. Your position may require work on any of the 7 days of the week and/or outside normal business hours including holidays to meet business needs.
- Associates must have EPA certifications Type I and II or Universal for refrigerant recycling.
- Associates must have all certifications as required by State and Local jurisdictions.
- Associates must have valid drivers license to operate a golf cart on property.
- Associates must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools power tools usermoved aids mechanical equipment and measuring devices.
- Exhibits ability to apply principles of logical thinking to define and correct problems.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents clients team members and other business contacts respond courteously to questions and requests and stay calm when addressing and resolving customer problems.
- Exhibits ability to read write and communicate effectively to represent company management in a support capacity act as first point of contact for internal team members and external visitors to the Company and answer questions related to department operating policies.
- Exhibits proficiency in internet word processing spreadsheet and database management programs in order to maintain records of information and develop and provide information for managers use. (Property management system experience is preferred.)
- Ability to operate basic office machines such as copiers faxes calculators postage meters and multiline telephone systems.
- Exhibits mathematical skills necessary to add subtract multiply and divide numbers decimals and fractions in order to review and complete various financial administrative and legal documents.
- High School diploma GED or related experience and/or training.
- Knowledge of OneSite a plus.
- Experience in exterior and interior renovation needed.
Employment Type
Full Time
Key Skills
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