Community Connector
Community Connector
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the Organisation:
The Nishkam Civic Association (Nishkam Centre) founded in 2002 is a valuesled organisation that strives for personal community and civic transformation through selfless service. The Macmillan Community Connectors project aims to reduce health inequalities through collaborative efforts ensuring culturally appropriate care for those affected by cancer. Working in partnerships with Macmillan Cancer Black Country ICB and Community partners
Job Responsibilities:
Offer basic telephone advice referrals and support services.
Listen to and understand the challenges faced by cancer patients seeking effective solutions.
Build relationships with partners in public private faith and third sectors for referrals.
Recruit and train community volunteers.
Build effective relationships across various sectors to support project goals.
Engage with partner organisations to raise cancer awareness.
Collect data for project evaluation and monitoring.
Promote the Macmillan Cancer project.
Deliver the project according to Macmillan Cancer Supports requirements.
Host information stalls and events in community settings.
Recognise and respond to acute situations appropriately.
Understand challenges around cancer to improve patient outcomes.
Provide support information on cancer care pathways.
Document and monitor all support and service activities.
Conduct occasional home visits to provide emotional and practical support.
Make planned telephone calls to assess patient needs.
Identify changes in need through telephone contact and respond accordingly.
Advocate for patients and address barriers to care.
Help patients access appropriate information and support.
Deliver selfmanagement information and support.
Encourage healthy lifestyle choices for cancer patients and carers.
Understand warning signs of concern in cancer care.
Maintain accurate records and case notes per policies.
Write progress reports for partners and leadership.
Work closely with the Programme Manager on stakeholder maps and key relationships.
Fulfil additional duties as required.
Standard for all Jobs
To take a proactive role in the identification of personal and group training and developmental needs which support NCA s objectives and to actively participate in the fulfilment of identified training and development needs.
To operate at all times within both the spirit and the practice of NCA Equal Opportunities policies.
To be aware of and work with due regard to safety and safe practice. To meet statutory requirements and to report any hazards / unsafe practices or incidents as appropriate.
To represent NCA in the best light at all times.
To maintain such records and undertake administrative duties as may be determined by NCA.
To carry out any other duties in connection with the appointment which may be reasonably determined from time to time by the Director or line management.
This job description is intended to provide a guide to the general duties and responsibilities of the specified post and to set in context the framework within which the post holder will operate. It should not be regarded as a legal document nor a set of conditions of service.
The job description sets out the main duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the post. Such variations are common occurrences and cannot of themselves justify a reconsideration of the grading of the post.
This job description will be reviewed regularly and may be varied in the light of the business needs of NCA.
Requirements
CRITERIA
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Method of Assessment
Formal Qualifications
1. GCSE English and maths qualification (Grades AC)
2. NVQ3 diploma or equivalent training
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Experience
1. Empathy for individuals affected by cancer
2. Case management experience
3. Experience working with marginalised communities.
4. Excellent communication skills including clear presentation of information.
5. Experience supporting vulnerable individuals.
6. Ability to manage emotional situations.
7. Strong workload prioritization skills.
8. Sensitive information management.
9. Experience in training and educational workshop delivery.
10. Community support group setup and delivery.
11. Understanding of equality diversity and inclusion principles.
12. Support worker experience.
13. Health or social care experience.
14. Knowledge of cancer treatments and terminology.
15. Experience in a clinical setting.
16. Clean driving license and access to a vehicle for business use.
17. Three years of experience in community organizations.
18. Two years of experience with South Asian communities.
19. Fluency in a South Asian language (e.g. Punjabi Urdu).
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Skills and Abilities
1. Competence in IT including MS Office.
2. Professional image.
3. Ability to travel to meetings training and events.
4. Willingness to complete Macmillan training
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Interview / assess
Training
1. Current Safeguarding and Prevent training
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Safeguarding
1. Will require enhanced DBS clearance
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Checks
Job Responsibilities: Offer basic telephone advice, referrals, and support services. Listen to and understand the challenges faced by cancer patients, seeking effective solutions. Build relationships with partners in public, private, faith and third sectors for referrals. Recruit and train community volunteers. Build effective relationships across various sectors to support project goals. Engage with partner organisations to raise cancer awareness. Collect data for project evaluation and monitoring. Promote the Macmillan Cancer project. Deliver the project according to Macmillan Cancer Support's requirements. Host information stalls and events in community settings. Recognise and respond to acute situations appropriately. Understand challenges around cancer to improve patient outcomes. Provide support information on cancer care pathways. Document and monitor all support and service activities. Conduct occasional home visits to provide emotional and practical support. Make planned telephone calls to assess patient needs. Identify changes in need through telephone contact and respond accordingly. Advocate for patients and address barriers to care. Help patients access appropriate information and support. Deliver self-management information and support. Encourage healthy lifestyle choices for cancer patients and carers. Understand warning signs of concern in cancer care. Maintain accurate records and case notes per policies. Write progress reports for partners and leadership. Work closely with the Programme Manager on stakeholder maps and key relationships. Fulfil additional duties as required.
Employment Type
Full Time
