Car Rental Agent

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Implementing the company’s policies when determining the customers need to rent a car.

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Providing all options that suit the customers need.

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Helping customers choose a vehicle that meets their needs, based on factors such as price, size and number of seats

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Preparing all the required papers and documents as the policy followed by the company.

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Maintaining and updating rental agreement files such as contracts and cars to be submitted on time.

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Providing assistance to customers, such as a guide to the Kingdom’s roads and maps.

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Explaining insurance coverage, including deductible requirements and optional coverage available for an additional fee

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Following-up on rental limit indicators with customers to ensure a complete and adequate understanding of any additional expenses added to the customer’s bill

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Making sure that the rented cars are returned on time according the agreed contract and making sure that all terms of the rental contract is applied accurately

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Determining all additional agreements on the customer when the vehicle is returned if there is a violation in the contract.

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Preparing the daily reports and required schedules including (keys and cars) in coordination with the branch manager or direct manager.

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Ensure and follow-up on financial matters such as the cash collected or financial trusts during working hours, and ensure that the money is stored in a safe place before delivering it accurately to the employee in the period that follows.

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Checking the returned vehicles for Mileage; any mechanical or body faults.

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Making sure that all vehicles are clean, and ready in terms of fuel, maintenance, and general safety before delivering it to the customer.

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Performing any task as requested by the direct manager that serves the interest of the work.