Entry Level Customer Service Assistant

Company Overview:

EveryWordCode is a dynamic marketing graphic company based in Orlando FL specializing in creating visually stunning and effective marketing materials for clients across various industries. We are a team of creative professionals dedicated to delivering innovative solutions that help our clients achieve their marketing goals.

Job Description:

EveryWordCode is seeking a motivated and customerfocused EntryLevel Customer Service Assistant to join our team. As a Customer Service Assistant you will be the first point of contact for our clients providing exceptional support and ensuring a positive customer experience. This role is ideal for someone who is enthusiastic about helping others has strong communication skills and is eager to learn and grow within our company.

Responsibilities:

• Answer and direct incoming calls and emails to the appropriate team members.
• Assist clients with inquiries providing accurate information about our services and resolving any issues promptly.
• Maintain and update customer records in our database ensuring accuracy and confidentiality.
• Process orders and coordinate with the production team to ensure timely delivery of products and services.
• Support the sales team by providing information about current promotions and assisting with client followups.
• Assist in preparing and distributing marketing materials to clients and prospects.
• Help maintain a clean and organized office environment including the reception area and meeting rooms.

Requirements:

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with a friendly and professional demeanor.
• Basic computer skills including proficiency in Microsoft Office Suite (Word Excel Outlook).
• Ability to multitask and prioritize tasks in a fastpaced environment.
• Strong organizational skills and attention to detail.
• Positive attitude and willingness to learn and grow within the company.

Benefits:

• Competitive salary based on experience and qualifications with a salary range of $950 to $1200 per week.
• Health insurance coverage including medical dental and vision.
• Retirement savings plan with employer matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and training.
• Collaborative and creative work environment with a focus on innovation and growth.