Experience Designer

Company Description

We are a consulting company with a bunch of technologyinterested and happy people!

We love technology we love design and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued.

With us each individual is her/himself and respects others for who they are and we believe that when a fantastic mix of people gather and share their knowledge experiences and ideas we can help our customers on a completely different level.

We are looking for you who want to grow with us!

With us you have great opportunities to take real steps in your career and the opportunity to take great responsibility.

Job Description

Are you an innovative creator with a passion for shaping unforgettable digital experiences We are seeking an Experience Designer who believes in breaking down hierarchical barriers to foster a culture of trust and creativity. As an Experience Designer you elevate the design craft to consistently and effectively work across of the customer journey.

Responsibilities:

As an Experience Designer you have a shared responsibility for the customer experience across all digital and omniexperience touch points. You will sit within the Digital Experience Product team a crosscompetent team consisting of both business and tech competence and report to the Product Manager. You are a collaborator with the customer and business at heart who is used to collaborate across competence as well as with multiple stakeholders.

As an Experience Designer you are responsible for a set of activities including:

• Designing for all endusers on all digital and omniexperience touch points.
  Responsible for communicating customer and user needs in product context.
• Conducting initial customer research and mapping customer journeys.
• Defining future visions based on customer insights business goals & KPIs plus technical possibilities.
• Setting user experience metrics together with the product team.
• Ensuring that design follows applicable design libraries and is connected to the Fabric Design System.
• Defining intuitive flows delivering clear wireframes interaction design and low and highfidelity prototypes.
• Facilitating design sprints and workshops.
• Overall advocating Customercentered design solutions.

Qualifications

• Ability to simplify complexity and facilitate collaborative workshops (e.g. Design Sprints) with stakeholders.
• Ability to utilize data for decisionmaking and collaborate with analytics and A/B testers.
• Ability in translating qualitative and quantitative customer data into actionable insights.
• Lean UX Methods moving from idea to code as fast as possible.
• Applying usercentered design principles problemsolving design thinking and design strategy.
• Iteratively testing solutions with customer to improve designs. Agile customer insights.
• Proficiency in tools like Figma Miro and User Zoom for user testing.
• Conducting trend analysis benchmarking and competitive analysis to inform design decisions.
• Possessing knowledge of the retail industry customer journey and customer lifetime value.

We are looking for you who:

Start: Immediately
Location: Stockholm
Form of employment: Fulltime until further notice we apply 6 months probationary employment

We interview candidates on an ongoing basis do not wait to submit your application.

Remote Work :

No