Automation Engineer II Application Packager

Job Title: Automation Engineer II (Application Packager)

Location: Hybrid/Buffalo NY (onsite 3 days a week)

Duration: 12month Contract

Rate: $6570/hr. on W2

Note: No sponsorship must be USC GC Holder GC EAD H4 EAD (must be valid for the next 2 yrs.)

NOTE FROM MANAGER:

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week while providing the opportunity for inperson collaboration at our Buffalo NY Tech Hub.

Education and Experience Required:

• 5 years relevant experience with Windows environment (Mac OS a plus)
• Experience with software automation techniques scripting and operating systems.
• A good working knowledge of how applications interact with the Operating System.
• Strong collaboration with technology partners.
• A team player mindset with an ability to thrive and effectively communicate in a fastpaced environment.
• Strong ability to work independently as well as within a team environment.
• Familiar with enterprise desktop solutions using industry standard tools for example Microsoft SCCM / Intune JAMF Pro or other applicable products.
• Demonstrated sound attention to detail.
• Ability to perform remote troubleshooting and provide clear instructions.
• Excellent problemsolving and multitasking skills

Education and Experience Preferred:

• Experience managing and implementing projects of a medium to large scale.
• Experience with Jira and Service Now
• Experience scripting with PowerShell
• 5 years in a medium to large enterprise IT environment

The ideal candidate will bring an understanding of basic Software Automation processes and techniques as well as an ability to facilitate effective communication and collaboration with other internal technical teams. Knowledge of the following automaton tools and Operating Systems are mandatory: Microsoft SCCM as it pertains to software delivery and monitoring Installshield Powershell PSAppDeploy Toolkit (PSADT) Microsoft Windows 10 & Windows 11 as well as Microsoft Windows Server. Other tools such as Intune and VB Script are highly beneficial. Knowledge of MAC OS is a plus.

Cool things you will be directly involved with:

• Assisting the Packaging Team with developing processes as we move towards Microsoft Intune.
• Helping to create a remediation process for application vulnerabilities.
• Working to help further automate the Packaging processes.
• Opportunity to help out with packaging for our MAC OS environment.

Primary Responsibilities:

• Monitor Jira board for packaging requests.
• Evaluate the requirements of the packaging request to make sure they are complete.
• Smoke test the application and evaluate the best method for packaging.
• Complete packaging process by automating the installation including testing through our SCCM delivery tool to prepare the application for UAT.
• Provide technical assistance to the Desktop Engineering Team on application packaging and delivery.
• Provide highlevel support for SCCM Operations to assist them with failed deployments or installations.
• Routine collaboration with other internal technical teams responsible for the configuration security maintenance and support of the Desktop Environment.
• Produce and maintain packaging standards knowledge base operating procedures guidelines and system documentation.
• Build automation into daily processes to improve the ease of doing business.
• Perform moderate to complex system administration tasks across supported technology.