ServiceNow L3 CMDB Solution Architect

Position: ServiceNow L3 CMDB Solution Architect

Location: Remote

Duration: 1 Years

Phone & Skype

Immediate Interview

Basic Requirements:

Minimum 10 years Relevant ServiceNow Experience.

Total IT experience minimum 12 Years in ServiceNow operations.

Responsible for handling escalations participates in escalation meetings and should be solution oriented in decision makings.

Consult/guide the client with the best practices and solutions to new requirements problem statements and roadmap for ServiceNow.

Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones.

Excellent knowledge of CMDB and Asset Management Services: Business Application and Configuration item relationships.

Must have experience in CMDB Orchestration Discovery Service Mapping Integrations Asset Management MID Server configurations etc.

Expert on ServiceNow Discovery module comfortable deploying discoveries in a multidatacenter environment

Experience in supporting the implementation administration configuration and/or development of the ServiceNow tool.

ServiceNow Experience should include extensive scripting in ServiceNow tool configuration design work technical configuration and deployment.

Specifically candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident Problem Change Service Catalog and workflows.

System/Process Automation (Orchestration) experience. System integration experience using web services and other webbased technologies such as XML HTML AJAX CSS HTTP REST/SOAP

Experience with working or developing in any one of the following programming languages: JavaScript CSS HTML or HTML 5 Angular JS

Experience in working on ServiceNow Development using Agile/Scrum methodology.

Ability to communicate fluently with client stakeholders.

Preferred Skills:

Very good exposure towards ITOM Expertise in implementing agentless work in the enterprise using the ServiceNow Instance.

Experience in the new ServiceNow scoped applications Virtual agent Performance Analytics ATF Predictive Intelligence Agent Workspace Mobile app etc.

Web Services Integration (SOAP REST JSON JDBC)

Experience implementing systems using the Agile/Scrum methodology.

Fundamental knowledge of networking including TCP/IP ports and firewalls network protocols and IP networks

Strong communication Strong presentation and writing skills.

Minimum ServiceNow CSA and ITIL certification.

Preferred: ITOM Discovery / CIS/ CAD ServiceNow certification is an advantage.

NOTE:

This is more on ITOM Side.

So they should be Discovery Certified with CMDB Skillset.

ITOM certified preferred