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You will be updated with latest job alerts via emailHyrbid Must sit onsite 3 days a week in Basking Ridge NJ/ Richardson TX/ Northbrook IL/ Woonsocket RI/ Wellesley MA/ Scottsdale AZ
AI and RPA experience is a requirement
Healthcare Experience
Senior resource required (very strong experience) 8 years Need to be able to dive in with little training
Experience in Business Operational Improvement Projects
Heavy Process Improvement
Leadership experience / Conflict Management
As a Process Lead / Program Manager you will be a key member of a team providing strategic solutions and evaluating processes and technologies to make business recommendations to meet Client goals and objectives. You will be responsible for coordinating managing and planning multiple projects and initiatives for areas across the organization to ensure ontime onbudget program delivery. Additionally you will help define future business automation direction. This position will partner with business analysts and technical leads to understand the business problem and determine the appropriate methodology to deliver it. You will be responsible for understanding the business case and ensuring the plan schedule resources and overall approach will meet the objectives. The team works closely with internal and external partners to deliver key strategic projects and proof of concepts. Innovative analytical energetic problem solver if this describes you then become part of our goto team!
As part of the Operational Transformation and Intelligent Automation Team you will work with key systems across the PBM and Retail businesses leading automation and process improvement activities and evaluating the latest technologies to improve operations and enhance member and client satisfaction. An ideal candidate can lead and coordinate initiatives across multiple stakeholders and teams document and communicate the objectives and milestones of the program effectively and understands processes from both a business and technical perspective. Understanding analyzing and decrypting complex processes is key to the teams ability to define and implement industryleading solutions to improve the customer experience.
Additional responsibilities of the Process Lead / Program Manager include:
Required Qualifications
8 years of experience as a program manager including the following:
Education
Bachelors degree in Computer Science or equivalent required. PMP and/or SAFe certification desired.
Full Time