Guarantee the cleanliness of all public, guest-facing, and back-of-house areas of the hotel at all times.
Ensure a safe work environment by adhering to all safety protocols.
Responsible for ensuring that all team members are aware of and follow departmental SOP’s and LSOPs make them accessible to all employees for reference, revision, and updates as needed.
Collaborate with the hotel training manager to identify training needs, develop, and deliver essential training for department employees to meet business requirements. Support the training of the Departmental Trainers to improve hotel service quality consistently.
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