Optimize Payment Systems: Work with IT and development teams to integrate and optimize payment solutions and technologies.
Monitor and Analyze Performance: Generate and analyze payment performance reports, identifying trends and areas for improvement.
Implement Risk Management: Implement and maintain anti-fraud measures and risk management protocols.
Negotiate Contracts: Negotiate contracts, fees, and service level agreements with payment service providers to optimize cost efficiency and service quality.
Support Customers: Assist customer service teams with payment-related inquiries and issues, ensuring a high level of customer satisfaction.
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