Analyst Service Performance - du

Key Accountabilities

• Extracting report/data from EMS Analyzing Reports for performance anomalies/exceptions.
• Performance management for core NEs (MSS MGW USN UGW PCRF & DPI)
• Capacities management for core NEs (MSS MGW USN UGW PCRF & DPI)
• Root cause analysis for degradation in KPIs.
• Optimization plans to improve network efficiency.
• Pre and post check for network performance during critical activities.
• Impact analysis during network outages.
• Identifying potential capacity issues.
• Using statistics to forecast the future growth of Network and to identify the congested parts of the network.
• Investigating and escalating performance issues to concern department.
• Producing Performance Special Reports
• Provide recommendations for performance improvement and capacity contingency plans.
• Ability to work in multivendor environment.
• Prepare the needed reports whether occasionally or periodically
• Perform periodic network audits
• Understanding of different network protocols from endtoend perspective
• Ability to create customized KPIs and reports based on probing system

Qualifications:

• Bachelor of Science in Electrical Electronics or Telecommunication Engineering.

Experience:

• Minimum 25 years of experience in a role in Telecom industry with involvement in Telecom Services Performance.
• Advanced understanding of all network nodes related to the core network packet network DPI.
• Experience on MSS MGW USN UGW PCRF HSS IMS and DPI system and KPIs.

Skills

• Understanding of different network protocols from endtoend perspective
• Ability to create customized KPIs and reports based on probing system
• Clear understanding of core network including CS PS IMS and DPI.
• Excellent written and verbal communication skills.
• Open approach to solving problems and dealing with new proposals.
• A thorough and methodical approach to work.
• High degree of analytical abilities.