French Speaking Credit Collection Controller Middle East Africa Americas

About Hydro:

Hydro is a leading aluminium and energy company committed to a sustainable future. Our purpose is to create more viable societies by developing natural resources into products and solutions in innovative and efficient ways.

Our businesses in Auminium: Hydro is present throughout the aluminium value chain, from energy to bauxite mining and alumina refining, primary aluminium, aluminium extrusions and aluminium recycling.

Aluminium Brands:

1- WICONA: it delivers intelligent high-tech aluminium systems and outstanfing service for architects and metal builders (fabricators)

2- TECHNAL: is a specialist in architectural aluminium building systems, known for its bold and inspirational solutions

Due to our on-going expansion, we are currently looking for French Speaking Credit & Collection Controller to join our dynamic team in our HQ in Manama, Kingdom of Bahrain.

About the role:

The C&C controller, as member of a team of other accountants, will be accountable for managing and developing all aspects of credit and accounts receivable management. He/she will be responsible for the daily management of cash collection and minimize risk of credit losses. The person in this position will be expected to develop and implement “best practices” credit management systems and procedures utilizing expertise within the Finance team and develop people and processes to achieve clearly laid out objectives and targets, while working with Sales, Supply Chain and other customer experience teams to improve the customer experience and payment process.

Main responsibilities include:

• Collect, monitor and manage customer accounts for prompt payment.
• Implement, integrate and develop cooperation with a third-party credit reviewer.
• Apply and manage the credit insurance limits for customers with the credit insurance company.
• Administer hold policies on payment history and evaluated risk and maintain bankruptcy files on customers.
• Manage and monitor the credit risk of customers and set appropriate internal credit limits & booking allowances by analyzing their financial statements and updates, forecasts and credit scores.
• Prepare and maintain a Tri-Party Agreements between Hydro, customer and financer.
• Liaising with data privacy and logistic team for Customer IDD check and KYC preparation.
• Establish credit/collection management and process improvement goals, monitor / measure performance in order to achieve results.
• Develop and manage the credit and collection function to support all operating entities in Middle East, Africa, Americas area to optimize the effectiveness of and maintain compliance with the Group credit policies.
• Maintain credit limits, preferably in the ERP system and manage the shipment order release process for orders on credit hold.
• Update customer accounts with notes regarding credit history, dates contacted and other relevant information in order to keep the finance community, management and sales staff aware of each customer’s current credit risk situation.
• Initiate and manage the monthly “credit clinic” (review of all accounts receivables customer by customer and agree on an action plan with sales teams, finance, management, etc.). Responsible for reviewing and providing recommendations for non-standard terms and conditions. Coordinate special terms requests information and alternatives for approval consideration.
• Provide monthly reporting of actual results versus targeted goals and forecasts for AR and ageing balances, collections, DSO and other selected KPI’s for the region.
• Establish documentation to support recommended reserves for uncollectible accounts and write-offs for review, approval and processing in line with Group & Local policies.
• Participate in cross-functional teams to facilitate solutions for customer AR issues and improve customer payment cycle and operational processes.
• Investigate and resolve all payment discrepancies and invoice disputes within established guidelines to support the timely collection of receivables.
• Negotiate the resolution of collection matters with customers engaging Finance Manager, sales and legal counsel as necessary.
• Analyze, refine and document process workflows and metrics (ICR project).
• Responsible for monitoring and checking (bank) guarantees upon their expiration.
• Oversee AR transactions and reconciliations.
• Participate in cross-functional continuous improvement projects.
• Perform other duties as assigned and required.