Assistant Boutique Manager - Montblanc North America
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Salary Not Disclosed
1 Vacancy
Job Description
Founded in 1906 as a manufacturer of writing instruments MONTBLANC today creates exclusive products including watches jewelry writing instruments and leather goods which reflect our high demands with respect to culture quality design tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
Job Title: Assistant Boutique Manager
Reporting To: Boutique Manager
Location: KSA
MAIN PURPOSE
The Assistant boutique manager in coordination with the boutique manager is responsible to maximize the performance of the boutique through the achievement of the sales Profile and Strategic objectives
KEY RESPONSIBILITIES
Sales
- Maximize turnover and profitability development of the boutique.
- Sales generated inside the boutique.
- Sales generated outside the boutique (presentations made in palaces and to VIPclients).
- Discount management: Control of discount and general expenses in theboutique.
- Performance analysis KPI development and SWOT analysis of the boutique.
Customer Focus & Service
- Direct contact with Royals and Collectors. Implementation of customer relationship programs with boutique teams.
- Improvement of database registration (quantity and quality).
- Professional Customer Service / After Sales Service execution in boutique.
Operations and Administration
- Second contact after the Boutique manager for all requests related to the boutique.
- Strict adherence to the Richemont & Montblanc specific Retail Procedures.
- Optimizing stock management in boutiques (replenishment rotation inventory Proper execution and timely delivery of boutique reports.
- Proper maintenance in the boutique.
- Implementation of security concept. Execution of promotion and incentives on the boutique level.
- Monitor the boutique cycle count
The Assistant Boutique Manager ensures:
In coordination with Boutique Manager
- Definition of objectives for the boutique.
- Definition support and realizations of marketing activities (commercial).
- Develop a merchandising concept.
In coordination with VM team
- Excellence at POS at any time and control of quality of displays.
- Adhesion to appropriate display and product guidelines at all times. In coordination with the Sales
In coordination with Sales trainer
- Coaching of the boutique team.
- Monitor the team usage of Meapp The View App and all other selflearning tools
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Employment Type
Full Time
