Dental Receptionist - Northampton MA
Posted on :
14-06-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
14-06-2024
Job Description
Dental Receptionist
HIGHLIGHTS
Location: Northampton Massachusetts
Position Type: Direct Hire
Hourly / Salary: BOE
Residency Status: US Citizen
Our client is currently hiring a Dental Receptionist for their office located in Northampton MA 01060. This is a fulltime position for the following days & hours: Monday Friday 8 a.m. to 5 p.m.
Our ideal receptionist will have at least 1 year of exceptional customer service skills and experience working in a dental office is preferred. We offer a competitive salary plus benefits! Reception is the first line of customer service for all patients and visitors entering our office. They will greet patients sign them in schedule future appointments and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Responsibilities
Qualifications
"We are GTN – The Go To Network"
HIGHLIGHTS
Location: Northampton Massachusetts
Position Type: Direct Hire
Hourly / Salary: BOE
Residency Status: US Citizen
Our client is currently hiring a Dental Receptionist for their office located in Northampton MA 01060. This is a fulltime position for the following days & hours: Monday Friday 8 a.m. to 5 p.m.
Our ideal receptionist will have at least 1 year of exceptional customer service skills and experience working in a dental office is preferred. We offer a competitive salary plus benefits! Reception is the first line of customer service for all patients and visitors entering our office. They will greet patients sign them in schedule future appointments and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Responsibilities
- Customer Service; acknowledge smile and greet patients upon arrival/ dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering telephones.
- Scheduling appointments confirming appointments and maintaining the appointment book.
- Follow up on noshows/cancellations of appointments.
- Ensure that patients are properly registered on the signin sheet.
- Post charges and payments to patient accounts.
- Ensure that voicemail is checked daily.
- Maintain a clean and friendly waiting area for patients.
Qualifications
- 1 year of experience working in a dental medical or other healthcare office preferred
- Knowledge of insurance plans (HMO/PPO) is a plus
- Must be comfortable answering telephones addressing customer questions/ concerns and leaving voicemails.
- Must have exceptional customer service skills
"We are GTN – The Go To Network"
Employment Type
Full Time
Key Skills
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