Financial Dealer RC

Interactive Brokers Level 11 175 Pitt St Sydney NSW 2000 is on the lookout for a FInancial Dealer.

As a Financial Dealer you will liaise with Interactive Brokers professional clients in the AsiaPacific region including brokerdealers hedge funds investment managers and proprietary trading groups. As we expand our global product offering we aim to build and maintain longterm client relationships through superior hightouch service.

• Respond to client inquiries via ticket telephone email and live chat.
• Investigate account management and traderelated issues involving execution order routing trade busts position liquidation etc.
• Meet with institutional clients to identify their needs and introduce appropriate services and workflow solutions.
• Understand broadscale service issues at a detailed technical level and make recommendations for process improvement.
• Manage all activities associated with client services team including developing and implementing policies and procedures
• Ensure continuous improvement of processes systems and communications.

Qualifications:
Core Competencies

• Must have strong product knowledge Equities Options Futures FX
• Analytical selfstarter who takes ownership of projects and sees them through to completion
• Excellent command of written and spoken English and Chinese (Mandarin language skills highly preferred)
• Candidates with prior experience in middle/back office operations compliance electronic trading and fund administration will receive priority.

Requirements

• Undergraduate degree in Finance Economics or a related discipline
• Minimum 3 years experience at a global financial institution
• FINRA Series 7 license or ability to obtain
• Working knowledge of Microsoft Word Excel Bloomberg UNIX and/or general programming experience is a plus.

Salary ranges from $85000 $125000 plus super depending on experience.