Quality Head

S.No.

RESPONSIBILITY

ACCOUNTABILITY

1

Responsible for Monitoring of Cost of poor quality

a) Section wise data monitoring of rejection .
B) Section wise Rew. Segg. Hrs. data monitoring .

C ) Action taken on top three defect .
D) Action taken for repeated problem .

2

Responsible for departmental review meeting

a) Daily meeting with team member
b) Discuss the daily top complaints
c) Meet the department requirement
d) Provide the indivisual task
e) Monthly Review the performance of each member

3

Responsible for customer interaction & relationship

a) Monthly meeting with customer
b) Take the pokayoke action in case of repeated complaints.
c) Visit at customer end .

4

Responsible for Monitoring of E.C.N. & Change Control

100% adherance of ECN as per target dates

5

Responsible for Supplier performance monitering & upgradation

a) Weekly meeting with top worst supplier .
B) Monthly review of improvement activity .
C) Monthly review of top three problem .
D) Provide the training for improvement .
E) Make quality standard at supplier end .
G) Review weekly vendor rejection status
H) Monthly meeting with top 3 worst supplier weekly

6

Responsible for Monitoring & implementition Improvement activity

a) Montly area wise audit of 5S
B) Weekly conduct of Kaizen hour
c) Monthy seletion of best kaizen area wise
d) Monthly award the best 5s zone

7

Responsible for Techincal & GEMBA audit

a) Circulate the schedule to all department
b) Review & follow up previous audit observation
c) Weekly review meeting with H.O.D.
E) Provide the resources to full fill the system upgradation

8

Responsible for Event held at Group level quality circle & kaizen mela )

a) Review the case study and give input
b) Provide the resource to meet the requirement
c) Conduct the inter competition at company level
d) Provide the faciliation to meet the requirement

9

To prepare plan to control/ minimise the increased expenses due to internal or external factors

Internal expenses should be controlled 100% external should be planned and controlled

10

Subordinate upgradation plan should be in place as per the business need

Subordinate assesment should be conducted every year during PMS process and all actions should be closed as per plan

11

VA/ VE in all area as Calibration / gauge Mfg area

Existing sources compaire with other sources for cost and quality

11

To approved or audit new supplier

Audit with purchase department