Account Manager - Foodservices

On behalf of one of its clients working in the F&B sector the French Chamber of commerce is looking for an Account Manager Foodservices

Our client is looking for a resultsdriven Account Manager to build up and increase the companys sales turnover develop and grow the Companys customers portfolio within the fine food industry in Singapore. The ideal candidate will have a strong understanding of the local market a proven track record in sales and experience in managing relationships with distributors retailers and key stakeholders.

Responsibilities:

1 Commercially & Results Driven

Managing customer portfolio to develop sales turnover through increased SKU penetration

Establishing and developing relationships with customers and prospects by providing support recommending solutions and new opportunities

Maintaining a quality level of service by enforcing the standards set by the organization

Organizing and preparing for regular sales visits with new and existing customers

Analysis of customers purchasing trends and identification of opportunities

Responsible of planning and execution of the schedule of specific suppliers during supplier visits

Achieving forecasting deadlines for specific suppliers

Maintain professional and technical knowledge by attending training workshops establishing personal networks

Meet and exceed monthly sales targets related to customers and stock management & clearance

Supporting the team in event organization and execution

2 Customer Satisfaction:

Maintain high quality service and high level of customer satisfaction

Proactively checks products quality/ availability to avoid complaints

Manage customer complaints and proposes solution; respond and involves management or supplier when necessary

Communicates and coordinates with sales manager and other members of sales team to meet and exceed customer satisfaction

3 Knowledge & brand awareness

Has a high level of knowledge in his/ her category and use it in order to:

Optimize assortment stock levels and sales tools/ forecasts and strategy

Support other members of the commercial team to develop the sales of their category

Work closely with sales team & suppliers to develop effective sales strategies

Is aware of supply schedule & stock position on a specific category of products anticipate issues (shortage overstock and short expiry clearance)

Proposes solution to avoid/ fix stock problem and avoid wastage or product unavailability

Identify customers need and recommend solutions

Focus on key accounts retention and growth by ensuring proper contact at all levels of the organization to develop and provide custom made solutions that adds value and solidifies the partnership

Evaluate customers position in the industry researching and analyzing sales strategy

Perform forecasting and stock management on a specific category of products anticipate issues (shortage overstock) and proactive in preventing wastage of products

Identifies product improvements or new products by remaining current on industry trends market activities and competitors.

Prepares reports by collecting analyzing and summarizing information

4 Network & Team spirit

Collaboration and cooperation between colleagues

Establish a personal network with the Chef s/purchasers

Communicate and share information s within the team

Taking initiatives and working actively to solve issues

5 Market Intelligence

Has advanced knowledge of market situation trends opportunities etc.

Is proactive in collecting feedback from the field including customer feedback competitor activities new trends business opportunities.

Coordinate with management and supplier to guarantee information is circulated.

Requirements

Bachelors degree in Business Administration Marketing or related field.

Proven experience (5 years) in account management preferably in the fine food industry or related sectors.

Strong network and relationships within the Singaporean fine food market.

Excellent communication negotiation and presentation skills.

Analytical mindset with the ability to interpret sales performance data.

Resultsoriented with a focus on meeting and exceeding sales targets.

Ability to work independently and collaboratively in a fastpaced environment.

Candidate must possess at least a Bachelor's Degree in Accounting and/or Finance, or other relevant professional certification Proven experience as a Financial Controller or in a similar senior finance role, preferably within a holding company or multi-entity structure involving consolidation In-depth knowledge of financial consolidation principles and management reporting Strong understanding of accounting principles, financial analysis, budgeting and financial reporting standards (IFRS and SFRS). Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization. Fluent in English and French in order to liaise with group companies based in Europe Ethical conduct, integrity, and a commitment to maintaining confidentiality Ability to work independently with a sense of initiative, self-starter, autonomous navigation in a new / unstructured environment