drjobs Remote Quality Assurance Specialist العربية

Remote Quality Assurance Specialist

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1 Vacancy
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Jobs by Experience drjobs

0-1years

Job Location drjobs

Philadelphia - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

LPM Virtual LLC is currently seeking 10 agents for Quality Assurance Specialists.

Provide feedback on the quality of customer service and care provided by various companies! We are

recruiting exceptional independent contractors to provide their insight while working from home. This is a parttime opportunity!


You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases commitments or provide personal information.


You will set your own schedule so you can work anytime that fits YOUR schedule.


Responsibilities:


1. Complete a test call

2. Call all companies provided via assigned lists

3. Evaluate the level of customer service provided by answering representative

4. Document detailed information of overall experience

5. Complete review submission form before the required deadline

6. Ensure that form is free of errors and misinformation




Requirements

Requirements

* Minimum 6 months customer service experience preferably call center related

* Moderate level of computer knowledge

* Ability to work with minimal supervision

* Must be selfdirected and selfmotivated

* Strong listening skills

* Accuracy

* Efficiency

* Excellent written and verbal communication skills


Technical Requirements


Active Phone line (mobile or landline)

Mobile Device capable of downloading applications

CPU (Intel or AMD) 2GHz processor (or equivalent)

Resolution of 1280 x 720 (720p) or greater

Internet Explorer 9.0 or higher

Benefits





Customer Service General Computer Knowledge

Employment Type

Full Time

Company Industry

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