Job Objective
The Travel Consultant is responsible for assisting clients with their travel plans including booking flights hotels visas and coordinating various travelrelated services. This role requires excellent customer service skills attention to detail and a passion for travel. The Travel Consultant will work closely with clients to ensure they have memorable and hasslefree travel experiences.
Job Description
Assist clients in planning and booking travel arrangements including flights hotels car rentals tours and other travel services.
Provide expert advice and recommendations to clients based on their travel preferences budgets and objectives.
Make reservations issue tickets and manage travel itineraries.
Ensure clients have all necessary travel documents including passports visas and travel insurance.
Cross selling Wakanow products
Address client inquiries concerns and requests promptly and professionally via phone email or inperson meetings.
Keep clients informed of any changes or disruptions to their travel plans and assist with rebooking as needed.
Promote travel packages deals and special offers to clients to maximize sales and revenue.
Ensure compliance with all relevant travel regulations company policies and industry standards.
Requirements
- Minimum 2 years of experience in related role.
- Proficient use of GDS Sabre Amadeus & Galileo
- A deep knowledge of the aviation industry and ticketing rules.
- Outstanding interpersonal and communication skills both verbal and written.
- Ability to work well in a fastpaced and dynamic environment.