Customer Advisor Athens For German Speakers

Were looking for German native speaking Customer Advisor professionals to join our clients team in the beautiful Greece!

Your new role will be...

Management of incoming calls and back office Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships of trust through open and interactive communication.

Provide accurate valid and complete information by using the right
methods/tools Meet personal/customer service team targets and case handling quotas.
Keep records of customer interactions process customer accounts and file documents.

Follow communication procedures guidelines and policies to deliver timely accurate and professional customer service via phone and email.

Dont miss these offer:

Salary per year: 17480

Schedules: MondaySaturday 9am 9pm; Base Salary 1150 per 14 months;10% monthly performance bonus; meal Allowance.

Private Health Insurance.

Other benefits: Free gym wellbeing activities and a rooftop cinema with Acropolis views

Relocation support package for candidates abroad.

Requirements to join the team:

Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters.

German native speaker and English B2

Excellent communication skills and attention to detail.

Hold EU ID or Ressidence card

Greece Athens on site/hybrid homeoffice

Candidates from Tunisia (German Speakers C1 level accepted) will be provided with Visa and Relocation support!

Remote Work :

No