Spanish Technical Support Representative

Join an industry leader in creative software and become a Technical Support Representative where youll play a vital role in empowering our users to bring their ideas to life.

About the Role:

In this dynamic role youll be the first line of support for our Spanish and English speaking customers across the globe. Youll provide exceptional service by troubleshooting technical issues assisting with software installation and licensing and ensuring a smooth user experience.

Heres what youll do:

• Be a customer champion! Provide friendly and professional support via phone chat email and social media.
• Troubleshoot technical challenges and find solutions for a wide range of software issues.
• Guide customers through software installation and ensure a seamless experience.
• Assist with licensing questions and ensure proper registration.
• Become a product expert through our comprehensive 20day training program (fully compensated!).

Why Youll Love Working Here:

• Make a Difference: Empower creatives around the world to achieve their artistic vision.
• Join an Innovative Company: Be part of a team thats constantly pushing the boundaries of digital design.
• Comprehensive Training & Development: Gain valuable technical skills and product knowledge through our industryleading training program. Get paid 371.20 EUR per 20 days while you learn!
• Salary & Benefits: Enjoy a salary private health insurance meal card holiday bonuses and flexible scheduling options. Choose between a gross monthly salary of 120269 EUR including holidays Christmas and meal allowances or 94935 EUR with an additional room allowance.
• Predictable schedule: MondayFriday (8:00h to 21:00h) with 4 weeks notice for your shifts.

The Ideal Candidate:

• Native or fluent level of Spanish and English (both written and verbal).
• Strong problemsolving skills and a passion for helping others.
• Excellent communication and interpersonal skills.
• A positive and enthusiastic attitude.
• Familiarity with creative software a plus.

Ready to Unleash Your Potential

We offer a dynamic and rewarding work environment where your contributions are valued. If youre ready to join a team thats passionate about creativity and innovation apply today!

Start date: 31/07/2024

Remote Work :

No