Salesforce AdministratorBusiness Analyst with NV1 Security Clearance

Salesforce Administrator/Business Analyst with NV1 Security ClearanceCanberra

Responsibilities:

• Conduct thorough research into clients business requirements and analyze their needs.
• Assist with data modeling and understanding clients data structures.
• Prepare Business Process Model and Notation (BPMN) models to depict clients business processes.
• Collaborate closely with the project delivery team to transfer knowledge of business requirements facilitating the design implementation and testing processes.
• Enable users to onboard effectively onto the Salesforce platform and maximize its potential.
• Engage in governance processes to ensure that designs adhere to best practices.
• Implement approved change requests for lowrisk changes such as report creation and maintenance and housekeeping tasks.
• Provide support for problem and incident determination and resolution activities.

Research Analysis and Design:

• Experience in working with different stakeholders to understand and analyze business processes requirements and objectives.
• Thorough understanding of business workflows processes and BPMN modeling.
• Highly desirable to make considered evidencebased conclusions and recommendations.
• Proven ability to think strategically and factor in various aspects of the organizations and clients needs including commercial considerations sustainability security and aligning with business and ICT strategic plans.
• Desirable ability to build data models to meet business requirements.
• Demonstrated experience in leveraging outofthebox functionality and configuration rather than code whenever possible.
• Experience working with clients and stakeholders on changes improvements and efficiencies to their business processes particularly when adapting to outofthebox workflows.

Implementation and Delivery:

• At least 5 years of experience in delivering Salesforce projects.

Collaborating Mentoring and Leading:

• Excellent communication skills both written and verbal with the ability to tailor communications for different audiences.
• Experience in making persuasive evidencebased recommendations that enable decisionmakers to make informed decisions.

Australian Citizen with NV1 clearance (NV1 clearance in progress will be considered)

Canberra work location with hybrid working model

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