Room Service Order Taker

• Answering in-room dining calls promptly and courteously, taking accurate food and beverage orders.
• Providing exceptional customer service while recommending menu items and suggesting pairings.
• Ensuring orders are processed accurately, entered into the system, and dispatched to the kitchen promptly.
• Coordinating with the kitchen and other departments to ensure smooth delivery of orders.
• Handling guest inquiries, complaints, and special requests with utmost professionalism and efficiency.
• Maintaining knowledge of menu items, promotions, and hotel services to provide accurate information to guests.
• Adhering to hotel and safety standards to uphold our reputation for excellence.
  

What We Need From You

• The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling
• A good grasp of reading, writing and basic maths
• The flexibility to work night, weekend, and holiday shifts