Customer Service Specialist
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Job Description
Are you ready to embark on a rewarding career journey Were actively seeking dedicated Customer Service Specialist to join our thriving team. This fantastic workfromhome opportunity involves collaborating with major wellknown corporations.
What We Offer:
Remote Flexibility: Enjoy the convenience of working from the comfort of your home.
Dynamic Team Environment: Be part of a busy and dynamic team contributing to the success of major corporations.
Career Growth: Elevate your career with valuable experience gained from working with wellknown industry leaders.
Your Role:
As a Customer Service Specialist youll play a pivotal role in providing outstanding service to our clients customers. Your responsibilities will involve handling inquiries resolving issues and ensuring overall customer satisfaction.
If youre ready to step into a dynamic role that offers remote flexibility and career growth apply now! Were eager to welcome individuals who are passionate about making a positive impact in the customer service realm.
Available Shifts:
- Flexible Scheduling (Set your own)
- Minimum of 15 hours per week up to 40 depending on the client
- Please note it may require weekend availability (either Saturday AND/OR Sunday)
Job Duties:
- Taking incoming calls from clients
- Utilizing the company database to document call information in a paperless environment
- Resolving problems and assisting customers with questions
- Additional support duties as assigned.
Requirements:
- A minimum of 6 months of customer service experience preferably in a call center environment
- Proficiency with Windows 10 or 11
- Per the client s request the ability to pass a criminal background investigation and a drug screen (when applicable)
- Punctual and continuous attendance is MANDATORY.
- High school diploma or GED
- A stable work history
- Excellent communication and listening skills.
Please apply online for immediate consideration. All qualified applicants will be contacted.
Ready to embark on this exciting journey with us Apply now and lets shape exceptional customer experiences together!
Computer/Office Requirements Laptop or Desktop Computer Computer Monitor (15" or higher). Computer Hard Drive with only the following Operating Systems: Windows 10 or Windows 11. Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 8 GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land Line Telephone (plain old telephone line) w/long distance and international long distance service (preferably through your cable provider) (required for a few clients) Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection: minimum download speed of 10 Mbps or higher and a minimum upload speed of 3 Mbps or higher. Internet Software: Chrome Noise canceling headset with microphone (Brands: Logitech, Plantronics or Microsoft) **Some items are not needed at the time of application**
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
