PC Business Process Engineer

Job Title: P&C Business Process Engineer

Location: Remote

Duration: 12 Months

Role Summary: The Business Process Engineer will play a pivotal role in driving process optimization and transformation within our organization. This individual will be responsible for analyzing existing processes identifying opportunities for improvement and implementing solutions to enhance efficiency productivity and customer/client satisfaction. The ideal candidate will have a strong background in business process management within the P&C insurance industry with a keen eye for detail and a passion for driving continuous improvement.

Key Responsibilities:

Process Analysis: Conduct indepth analyses of existing P&C insurance business processes to identify bottlenecks inefficiencies and areas for improvement.

Process Design: Design and develop streamlined efficient and customercentric business processes that align with organizational goals and P&C insurance industry best practices.

Process Implementation: Collaborate with crossfunctional teams to implement new or improved processes ensuring smooth transitions and minimal disruption to P&C insurance operations.

Change Management: Drive change management initiatives to facilitate the adoption of new processes within the P&C insurance context providing training support and communication to stakeholders at all levels.

Performance Metrics: Establish key performance indicators (KPIs) and metrics specific to P&C insurance processes to measure effectiveness and track progress towards goals.

Continuous Improvement: Foster a culture of continuous improvement by regularly monitoring P&C insurance process performance gathering feedback and implementing iterative enhancements.

Stakeholder Collaboration: Build strong relationships with stakeholders across the P&C insurance organization including underwriting claims policy administration and executive leadership to ensure alignment and buyin for process improvement initiatives.

Qualifications:

• Minimum of 5 years of experience in business process management specifically within the property and casualty insurance industry.
• Deep understanding of P&C insurance value chain
• Proficiency in documenting P&C insurance processes including creating detailed process flows standard operating procedures and training materials with meticulous attention to detail.
• Expertise in process mapping modeling and optimization techniques such as Lean Six Sigma or similar methodologies
• Excellent project management skills with the ability to prioritize tasks manage resources and deliver results on time and within budget in a P&C insurance environment.
• Proven track record of successfully analyzing designing and implementing business process improvements in a P&C insurance setting.
• Strong analytical and problemsolving skills with the ability to think critically and make datadriven decisions in the context of P&C insurance.