Team leader Tele Sales Vastrapur Ahmedabad
Posted on :
08-06-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Experience: 4 10 Years
- Salary: 3LPA 4.25 LPA
- Location: Vastrapur
Key Responsibilities:
- Motivating and inspiring the team to surpass their potential.
- Improving the team and facilitating the communication among the members of team.
- Exceeding and meeting departmental objectives including conversion targets and lead generation.
- Creating sense of ownership within the employees and resolving employee issues if any.
- Encouraging supporting and motivating actively one s peer team.
- Looking constantly for development as well as continuous improvement for the entire team.
- Monitoring organizing and coaching team on a daytoday basis.
- Communicating the company s purpose core values vision to the front employees.
- Ensuring that the employees follow their schedules properly as designed.
- Striving for new ways continually to increase the opportunities of sales.
- Handling escalated calls complaints questions and queries as necessary.
- Facilitating crossfunctional communication within employees for improved working condition.
- Creating a conducive work environment for all the call center s employees.
- Carrying out team meetings and actively participating in the monthly and weekly meetings.
- Documenting general reports on each team member s performance and targets as well as ensuring that they exceed the targets.
Role Proficiencies:
- Strong knowledge of Database/MIS Management
- Strong knowledge of customer care techniques and processes.
- Well versed with MS Office especially MS Excel functions
- Exceptional analytical and listening skills.
- Ability to operate well in a call center team environment.
- Familiarity with several voicelogging systems and tools.
- Keenness and flexibility to work extended hours.
- Natural flair for coaching motivating and interacting with people.
- Bachelor s degree in administration commerce management or any related field from an accredited institution.
- 4 years of experience of Telesales minimum 2 years as a Team Leader.
- Knowledge of Telecalling Softwares is required.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
