Overview
The Aviation Counselor (Sales) plays a crucial role in promoting and selling aviation services to clients. This position is pivotal in building and maintaining strong customer relationships within the aviation industry driving sales and ensuring customer satisfaction.
Key Responsibilities
- Provide expert advice and guidance on aviation products and services to clients
- Proactively identify and approach potential customers to drive sales
- Manage a portfolio of clients ensuring their needs are met and exceeded
- Collaborate with internal teams to develop and implement sales strategies
- Participate in industry events and trade shows to promote aviation services
- Conduct market research to identify new business opportunities
- Negotiate contracts and agreements with clients
- Handle customer inquiries issues and complaints promptly and professionally
- Prepare and deliver sales presentations to prospective clients
- Maintain uptodate knowledge of industry trends regulations and competitive activities
- Meet and exceed sales targets and KPIs
- Utilize CRM systems to effectively manage client interactions and sales process
- Provide postsales support to ensure customer satisfaction
- Contribute to the development of marketing materials and sales collateral
- Prepare regular sales reports and forecasts for management review
Required Qualifications
- Bachelors degree in Aviation Business or related field
- Proven experience in sales within the aviation industry
- Demonstrated understanding of aviation technologies and services
- Strong negotiation and sales closing skills
- Excellent communication and interpersonal abilities
- Ability to work independently and as part of a team
- Customerfocused with a passion for delivering exceptional service
- Proactive and resultsdriven mindset
- Proficiency in CRM software and MS Office suite
- Ability to travel as required for client meetings and industry events
- Sound understanding of aviation regulations and compliance
- Strong organizational and time management skills
- Ability to thrive in a fastpaced dynamic environment
- Professional demeanor and strong ethical standards
- Proven track record of meeting and exceeding sales targets
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