Hello
We are hiring for Sr. process Executive (UK Payroll) with Live Support.
Experience: 25 Years
Responsibilities:
Payroll Processing:
- Handle endtoend UK payroll processing for multiple clients.
- Ensure accuracy in processing payroll data including overtime bonuses and deductions.
Compliance:
- Stay updated with UK payroll legislation and ensure compliance with relevant regulations.
- Address any payrollrelated compliance issues and implement necessary changes.
Client Communication:
- Interact with clients to gather payrollrelated information and address queries.
- Provide live support through various channels (chat phone email) to resolve client issues promptly.
Data Management:
- Maintain accurate and uptodate employee records and payroll data.
- Conduct regular audits to ensure data integrity.
Reports and Analysis:
- Generate payroll reports for management and clients as required.
- Analyze payroll data to identify trends and discrepancies.
Problem Resolution:
- Investigate and resolve payroll discrepancies and issues in a timely manner.
- Collaborate with internal teams to address any payrollrelated challenges.
Live Support:
- Provide realtime assistance to clients through live support channels.
- Ensure client satisfaction by addressing queries and concerns promptly.
Skills:
- Requirements:Education: Bachelors degree in Finance Accounting or related field.
- Strong understanding of UK payroll regulations and compliance.
- Proficient in payroll software and Microsoft Excel.
- Excellent communication and interpersonal skills.
- Ability to provide effective live support.
- Any relevant payroll certifications would be an advantage.
- Ability to collaborate with crossfunctional teams and contribute to a positive work environment.
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