Coordinator Import Export Documentation

Ensure the smooth functioning of Export Operations & Documentation from Jebel Ali to all ports served. Manage the entire operational process timely and costeffectively. Maintain strong contacts with customers vessel operators port agents port operators customs clearance companies and land transporters. Address complaints and problems efficiently. Provide excellent customer service manage any issues effectively and leverage contacts to attract more customers and benefit the export business. Additionally offer support through logistics customs clearance and transport services as needed.

Receive new booking requests from Shippers/Forwarders and follow up as needed for confirmation.

Ensure prompt action to release empty containers updating the Ebms system and Dubai Trade system online.

Monitor empty container releases and loading plans to confirm space on the vessel (CFO/MLO) as scheduled.

Track equipment movements closely and coordinate with customers to prepare load lists for vessel loading.

Collect and update load list/data in the system filing EDI in Dubai Port / Dubai Trade online.

Generate load lists through the system forward them to the vessel operator and ensure accuracy and acceptance.

Follow up on B/L details prepare drafts and obtain Shipper/Forwarder confirmation before issuing final B/L.

Generate Proforma Invoices and update customers for confirmation.

Upon confirmation raise invoices and send them to customers for payment preparation.

Finalize TDR & Freight Manifest through Ebms system postvessel sailing.

Forward confirmed B/L copies and invoices to customers arranging for Original B/L or Sea Waybill as required.

Print Original B/Ls upon confirmation obtaining relevant signatures.

Forward documents to the Delivery Order counter for customer handover.

Correspond and follow up on loadings with customers discharge port agents and involved ports.

Leverage contacts to generate more Export Business and provide comprehensive logistics support for .

Coordinate and follow up with Port Agents Port Offices Customers as needed.

Coordinate daily activities with Sales Costing & Pricing EQC and Accounts.

Coordinate with Principals Slot & Vessel operators for booking confirmation and billing issues.

Provide quality service to customers.

Discuss and resolve departmental issues collaboratively.

Stay updated on industry changes rules and regulations in UAE and other ports/countries to ensure smooth operations.

Adhere to specified systems processes and procedures to ensure compliance with legal regulatory and other standards.

Work safely at all times protecting health and safety in the workplace.

Perform other jobrelated duties as assigned.

Technical degree or similar.

35 years experience in Shipping/Logistics /clearing forwarding / Import & Export operation and documentation.

Middle East UAE

Excellent knowledge in Computer windows/software (Microsoft Office specially Excel and Word)

English

Knowledge of the Export / Import businesses and related freight operation