Assistant Project Manager - New Business
Assistant Project Manager - New Business
Posted on :
08-06-2024
Employer Active
1 Vacancy
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Job Description
Purpose of the role
To be responsible for aiding business/ portfolio expansion on behalf of the Hospitality Operations team; Spearheading onboarding of new properties to the elite Lohono platform in coordination with various teams and new clients.
Duties & Responsibilities
Play a pivotal role in expanding the business by facilitating new home acquisition evaluating feasibility participating in P&L review recruitment training start dates and technical issues related to each new home in coordination with Home Acquisition Portfolio Development and Rental Sales teams
Collate a centralized database of all the queries/complaints/concerns received from other teams or clients and ensure they are attended to by all the teams in a timely manner
Coordinate with various stakeholders to close/resolve issues complete ownership of onboarding new homes
Collaborate with other teams to build monitor & implement SOPs for the department in order to meet the company s deadlines
Conduct or facilitate recces of new properties from an operational point of view and submit evaluations to necessary stake holders.
Escalate unattended matters to HODs and seek augmented support wherever necessary
Meet all new home owners to explain operational requirements rules expenses and hand hold owners till they get comfortable with the Lohono way of managing their homes
Own the handover lists of items required in order to start renting a home. From ordering items to their reconciliation along with relevant teams in order to ensure a luxurious guest experience while keeping the home owner s experience in mind
Help snag a home before Operations signs off on its suitability to rent and submit snags for necessary review.
Introduce clients to Home Owner Management team to hand hold them through the rest of their partnership with the company
Audit home agreements being signed with clients to ensure profitability and safety of the company
Travel to locations as per company needs
Skills Required
Entrepreneurial skills to set up this department
Good communication skills
Good interpersonal skills
Active problemsolving skills
Customer Focus
Ability to handle pressure
Wellpresented polite and tactful
Good organizational and follow up skills; systems and process driven
Excel Google Drive Word PowerPoint
Ability to review costs/ numbers and question them
Prior work experience
48 years of prior experience in Customer Service/Key Account Management. Experience running or setting up properties in hill stations will be a plus point
communication skills,project,setting up new businesses,business development,operations
Employment Type
Full Time
Key Skills
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